Darwin AI — Platform (Overview)
Base URL:
https://app.getdarwin.ai
1. Global Interface Structure
The Darwin AI platform has a consistent structure across all pages:
┌──────────────────────────────────────────────────┐
│ [Logo] Darwin AI [Fixar] [Notif] [Idioma] [Config] [Org] │ ← Top Bar
├────────────┬─────────────────────────────────────┤
│ │ │
│ Sidebar │ Conteúdo Principal │
│ (Menu) │ │
│ │ │
│ │ │
│ │ │
│ │ │
├────────────┴─────────────────────────────────────┤
│ [Darwin Assistant] [Ajuda] │ ← Floating Buttons
└──────────────────────────────────────────────────┘2. Top Bar
2.1 Fixed Elements
| Element | Type | Description |
|---|---|---|
| Logo | Link (/) | Darwin AI logo, redirects to home |
| "Darwin AI" | Image | Platform name |
| Pin menu | Button (toggle) | Toggles between a fixed and a collapsible side menu |
2.2 Global Navigation Elements
| Element | Type | Description |
|---|---|---|
| Menu (Hamburger) | Button | Opens/closes the side menu on smaller screens |
| Workspace | Button | Displays the current workspace + user name (e.g., "Raphael Porto") |
| Notifications | Button + badge | Bell with notification count (e.g., "0") |
| Toggle Language | Button | Interface language selector (e.g., "Portuguese") |
| Settings | Link | Access to settings (/settings?ouId={orgId}) |
| Organization Avatar | Button | Initials + name of the current organization |
3. Side Menu (Sidebar)
3.1 Navigation Items
| # | Item | Type | URL | Expandable? |
|---|---|---|---|---|
| 1 | Workforce | Link | /ou/{orgId}/workforce | No |
| 2 | Knowledge Base | Link | /ou/{orgId}/knowledge-base | No |
| 3 | Pipelines | Link | /ou/{orgId}/pipelines | No |
| 4 | Conversations | Link | /ou/{orgId}/conversations | No |
| 5 | Contacts | Link | /ou/{orgId}/contacts | No |
| 6 | Test now | Button | — | Yes |
| 7 | Campaigns | Button | — | Yes |
| 8 | Reports | Button | — | Yes |
| 9 | Workflows | Link | /ou/{orgId}/workflows | No |
| 10 | Channels | Button | — | Yes |
3.2 Behavior of Expandable Items
Items marked as "Button" (not "Link") have an expansion arrow that reveals sub-items:
- Test now → Test on WhatsApp, Manual Tests, Automated AI Tests
- Campaigns → List, Campaign Builder
- Reports → Pipelines, Team Performance, Channels, AI Quality
- Channels → Connect a Channel, WhatsApp, Instagram, Facebook Messenger, Web Chat, SMS, Phone Calls
4. URL Navigation
4.1 URL Structure
| Pattern | Description |
|---|---|
/ou/{orgId}/workforce | Workforce page |
/ou/{orgId}/knowledge-base | Knowledge Base |
/ou/{orgId}/pipelines | Pipelines |
/ou/{orgId}/conversations | Conversations |
/ou/{orgId}/contacts | Contacts |
/ou/{orgId}/test-on-whatsapp | Test on WhatsApp |
/ou/{orgId}/tryitout | Manual Tests |
/ou/{orgId}/autotesting | Automated Tests |
/ou/{orgId}/campaigns | Campaign List |
/ou/{orgId}/campaign-builder | Campaign Builder |
/ou/{orgId}/reports/pipelines | Pipelines Report |
/ou/{orgId}/reports/team | Team Report |
/ou/{orgId}/reports/channels | Channels Report |
/ou/{orgId}/reports/audit | AI Quality Report |
/ou/{orgId}/workflows | Workflows (Albato) |
/ou/{orgId}/channels | Channel Management |
/settings?ouId={orgId} | Settings |
5. Floating Buttons (Global)
| Button | Position | Description |
|---|---|---|
| Open Darwin Assistant | Bottom-right corner | Platform AI assistant (BETA) |
| Help | Bottom-right corner | Help and support center (Intercom) |
6. Global Features
6.1 Notifications
- Numeric badge with the count of unread notifications
- Bell icon
- Clickable to open the notifications center
6.2 Language
- Interface language selector
- Confirmed support: Portuguese
- Toggles the UI text
6.3 Multiple Workspaces
- Organization avatar with a selector
- Allows switching between different organizations/workspaces
- Displayed as initials + name
6.4 Meta Pixel
- The platform uses Meta Pixel for tracking (ID: 1466484284480891)
6.5 Intercom
- Integration with Intercom for support chat (
api-iam.intercom.io)
7. Technology
| Component | Technology |
|---|---|
| Frontend Framework | React (with Material UI - MUI) |
| Routing | Next.js (based on /ou/ and /settings) |
| Embedded Workflows | Albato (iframe embed) |
| Support | Intercom |
| Analytics | Meta Pixel |