Darwin AI — Knowledge Base
URL:
https://app.getdarwin.ai/ou/{orgId}/knowledge-baseOfficial description: "Manage your company's shared knowledge and each worker's individual knowledge base in one place."
1. Page Structure
1.1 Header (Banner)
- Title: "Knowledge Base" (heading level 5)
- Visual separator below the title
1.2 Page Controls
Top Action Bar
| Element | Type | Function |
|---|---|---|
| Search knowledge | Textbox | Search field with placeholder "Find knowledge..." |
| Collapse all | Button | Collapses all sections at once |
| Expand all | Button | Expands all sections at once |
| Save | Button (disabled until changes) | Saves all changes made to the knowledge base |
Versioning (Top Right Corner)
| Element | Type | Function |
|---|---|---|
| Version selector | Combobox | Dropdown that displays the current version (e.g., "Version 3 — Current") |
| Version ID | Text | Version identifier number (e.g., "9759") |
2. Expandable Sections
The page is organized into expandable sections (accordion). There are two types:
2.1 Company Knowledge Base
Global knowledge shared by all AI-employees.
Actions in the section header:
| Action | Type | Function |
|---|---|---|
| Expand/Collapse section | Button (toggle) | Shows/hides the section content |
| Add row | Button with icon (+) | Adds a new knowledge row/field |
2.2 [Worker] Knowledge Base
One section for each active AI-employee. Same format as the company section, but with individual scope.
Actions in the section header:
| Action | Type | Function |
|---|---|---|
| Expand/Collapse section | Button (toggle) | Shows/hides the content |
| Add row | Button with icon (+) | Adds a new knowledge row specific to the worker |
3. Knowledge Categories (within each section)
3.1 Company / Organization Data
Free-text fields with a help button (?) on each:
| Field | Type | Description |
|---|---|---|
| Company Name | Textbox | Official name of the organization |
| Company Website | Textbox | URL of the official website |
| Company Description | Textbox (multiline) | What the company does, executive summary |
| About our company | Textbox (multiline) | Additional detailed information |
| Products and services overview | Textbox (multiline) | Descriptive list of products and services |
Each field has:
- Label with the field name
- Help button (?) — Explains the purpose of the field
- Text field for input
3.2 Products (Catalogs)
Description: "Upload structured catalogs — products, services, or data tables — that your AI-Employee will consult on demand. Relevant records are retrieved automatically based on the instructions of each Step."
Empty State:
- Status icon
- Message: "No catalog found"
- Instruction: "Create a product catalog so your AI-Employees can accurately answer questions about your products and prices."
3.3 Files
Description: "Upload documents to your AI-employee so it can use them as context or send the files when you indicate, at a specific step."
Empty State:
- Status icon
- Message: "No file found"
- Instruction: "Upload files to make them available to your AI-Employees — use them as knowledge or send them directly to contacts in your workflows."
3.4 Sites
Description: "Add websites to train your AI with content from web pages. The AI will learn from the information on these pages to provide better answers."
Limit: Maximum 5,000 URLs per site.
When sites are configured:
Each site is displayed as a card with:
| Element | Description |
|---|---|
| Site name | Name given to the source (e.g., "Remax Website") |
| URL count | Number of indexed URLs (e.g., "1 URL") |
| Edit button | Edit the site configuration |
| Manage button | Manage the site's URLs |
| Delete button | Remove the site from the base |
Add New Site:
- Add button (icon
+) - Configuration: site name + URLs to index
4. Team Notes
Button: "Add team note"
Button description: "Visible only to your team. The AI will not use this content in conversations."
- Internal collaborative content
- Fully isolated from the knowledge used by the AI
- Works as internal documentation/team notepad
5. Versioning Flow
- Each saved change generates a new version
- The version selector allows you to:
- View the current version (marked as "Current")
- Navigate to previous versions
- Compare changes between versions
- The numeric ID uniquely identifies each version
6. Relationships with Other Modules
| Module | Relationship |
|---|---|
| Workforce | Each worker consumes its specific knowledge base + the company's |
| Pipelines | Pipeline steps reference specific knowledge |
| Workflows | Flows can send files from the knowledge base |
| Sites | Indexed URLs feed the AI's answers |