Darwin AI — Help
Access: Floating button in the bottom-right corner of every page (next to the Darwin Assistant)
1. Location
The "Help" button is present on every page of the platform, fixed in the bottom-right corner of the screen, adjacent to the Darwin Assistant button.
| Element | Type | Description |
|---|---|---|
| Button | Button | Help/support icon |
| Icon | Image | Question mark or support chat icon |
2. Functionality
The help center offers:
- Platform documentation — Articles and usage guides
- Customer support — Contact channel with the Darwin team
- FAQ — Frequently asked questions
- Tutorials — Step-by-step guides
- Report a problem — Submit bugs and feedback
3. Behavior
- Opens as a chat/help center in an overlay
- Integrated with Intercom (based on the
api-iam.intercom.ioAPI calls)
4. Relationships
| Module | Relationship |
|---|---|
| Darwin Assistant | Complementary AI assistant |
| All pages | Available anywhere on the platform |