Campaigns Configuration — Index

URLs:

• List: /ou/{orgId}/campaigns
• Builder: /ou/{orgId}/campaign-builder

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📚 Documentation Structure

#	Document	Content
0	00-Indice	This index
1	01-Lista-Campanhas	List page, filters, columns
2	02-Campaign-Builder	6-step builder wizard

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🗺️ Campaign Structure

Campaigns
├── List (main page)
│   ├── Filter: Created by
│   ├── Table: Name, Date, Status, Delivered, Replied,
│   │          Pending, Failed, Total, Details
│   └── Create Campaign → goes to the builder
│
└── Campaign Builder (6-step wizard)
    ├── ⚠️ Prerequisite: Active channel
    │
    ├── Step 1: Import Contacts
    │   ├── Import CSV (drag & drop, CSV/XLS/XLSX, max 4.5MB)
    │   └── Select Contacts (NEW) from the existing base
    │
    ├── Step 2: Preview Contacts
    │   └── Preview and validation of imported data
    │
    ├── Step 3: Select template
    │   └── Choose an approved WhatsApp template
    │
    ├── Step 4: Configure template
    │   └── Fill in the template variables
    │
    ├── Step 5: Configuration
    │   └── Scheduling and campaign parameters
    │
    └── Step 6: Summary
        └── Final review and launch

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⚠️ Prerequisite

"The selected agent does not have an active channel. Please make sure a channel is configured to send campaigns."

To use the Campaign Builder you need:

1. An active channel (e.g., WhatsApp connected)
2. Message templates approved by Meta