Worker Configuration — Skills & Tools

URL: https://app.getdarwin.ai/ou/{orgId}/workforce/worker/{workerId}?tab=toolbox

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1. Skills

"A skill is a set of reusable instructions that teach your worker to perform a task that comes up frequently, for example scheduling a meeting in Google Calendar or looking up a customer in your CRM. You write the instructions once and, if you want, add the tools the task needs. From then on you can reuse that skill in as many pipeline stages as you like: when you attach it to a stage, its instructions are added to that stage automatically, so you never have to copy and rewrite the same prompt."

1.1 Your Skills (Left Panel)

Element	Description
Title	"Your skills" (heading 6)
Description	"The skills you created for this worker."
Empty state	"No skills yet. Click 'Add skill' to create one."
Add skill	Button — Creates a new custom skill

1.2 Skill Configuration (Right Panel)

Element	Type	Description
Search skills	Textbox	Searches the skills library
Featured	Button (filter)	Featured skills
All	Button (filter)	All skills
Scheduling	Button (filter)	Scheduling/calendar skills
CRM	Button (filter)	CRM skills
Spreadsheets	Button (filter)	Spreadsheet skills
Pagination	Navigation	Page X of Y

1.3 Pre-built Skills Library

Skill	Description	Integration
Blank skill	Start from scratch	—
Schedule meetings in Google Calendar	Check availability and schedule meetings	Google Calendar
Look up information in HubSpot	Search contacts, companies, and deals	HubSpot
Create or update a customer in HubSpot	Create a new contact or update an existing one	HubSpot
Look up information in Google Sheets	Search rows in a spreadsheet by key column	Google Sheets

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1.3 Panel: Blank Skill (New Skill)

When you click "Blank skill":

Element	Description
Skill configuration	Heading 6
Switch skill	Button — back to the library

Fields:

Field	Required	Description
Skill name *	✅	Unique name of the skill
Instructions	—	Multiline textbox — the skill's prompt
Optional tools	—	Multiselect combobox + "Add new tool"

Actions: Cancel / Save (disabled until Name is filled in)

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1.4 Panel: Pre-built Skill (Google Calendar)

When you select a ready-made skill:

Field	Content (e.g., Google Calendar)
Skill name *	"Schedule meetings in Google Calendar"
Language selector	Combobox PT/EN/ES
Instructions	5-step flow: Availability → Collect data → Schedule → Confirm → Reschedule. Uses the {date} variable.
Required tools	Google Calendar with "Connect Google Calendar"

Actions: Cancel / Save (disabled, tooltip: "Connect the required tools to save this skill.")

⚠️ Pre-built skills require CONNECTED tools. Blank skills have optional tools.

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2. Tools

"A tool is a connection to an external service that your worker can use while talking with a customer. You can connect it to more than 1,000 apps and services so your worker acts on its own, for example checking availability and scheduling an event on a calendar, looking up or updating a contact in a CRM, reading a row from a spreadsheet, or calling your own API. You connect a tool here once and can then use it in two ways: enable it in the pipeline stages where the worker should have it, or attach it to a skill so the tool travels with that skill wherever it is used."

2.1 Your Tools (Left Panel)

Element	Description
Title	"Your tools" (heading 6)
Description	"The tools you connected for this worker."
Empty state	"Start by adding your first tool to unlock this AI employee's capabilities."
Add Tool	Button — Connects a new tool

2.2 Tool Configuration (Right Panel)

Element	Type	Description
Title	Heading 6	"Tool Configuration"
Instruction	Text	"Required fields are marked with *."
Tool Type *	Required field	"Connect your AI Employee to more than 1,000 apps and tools."
Search apps and tools...	Textbox	Searches the integrations library

2.3 Available Tools

Tool	Category
Custom HTTP Request	Custom API
FireCrawl	Web Scraping
Google Calendar	Calendar
Google Drive	Storage
Google Sheets	Spreadsheets
HubSpot	CRM
Pipedrive	CRM
Salesforce	CRM
Zoho CRM	CRM

2.3 Full Configuration: Custom HTTP Request

When you select "Custom HTTP Request":

Header: "Selected: Custom HTTP Request" + "Change selection". Supports GET/POST/PUT/DELETE/PATCH with headers and payloads. (Requires contacting the Darwin team to generate — no self-service.)

Required Fields:

Field	Type	Description
Name *	Textbox	Short, unique title (e.g., "CRM Webhook")
URL *	Textbox	HTTPS URL of the MCP endpoint (must end with /sse)
Method *	Combobox	GET, POST, PUT, DELETE, PATCH
Endpoint *	Textbox	Endpoint path

Optional Fields:

Field	Description
Description	One-sentence summary of the integration
Import from cURL / JSON	Imports a ready-made configuration

Include Response: Body ✅ (default) / Status ✅ (default)

Headers: "Add Headers" — Authorization, Content-Type, Accept, Cache-Control

Body: Toggle Form (key-value) / JSON (raw). "Add Body Fields"

Inputs: "Detect inputs" + "Add Input". Context e.g., "The email provided by the human as a string."

Save: Disabled until Name, URL, Method, and Endpoint are filled in

2.4 OAuth Tools (Google, HubSpot, etc.)

OAuth authorization flow specific to each service (connect account, authorize permissions).

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3. Comparison: Blank Skill vs Pre-built

Characteristic	Blank	Pre-built
Instructions	Empty	Detailed flow with {date}
Language	—	PT/EN/ES selector
Tools	Optional	Required
Save enabled	After Name	After connecting tools

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4. Relationships

Module	Relationship
Step Automation	Skills/tools linked via @Name
Pipelines	Skill instructions injected into the stage
Workflows (Albato)	Complementary integrations
Knowledge Base	Tools can query data