Settings — Quick Replies
URL:
/settings/quick-replies?ouId={orgId}Description: "Manage your quick replies."
1. Action Bar
| Action | Type | Description |
|---|---|---|
| Add new | Button | Creates a new quick reply |
| Search | Textbox | Searches by name or content |
| Scope | Combobox | Scope filter (e.g., "All" / ALL) |
2. Quick Replies Table
2.1 Columns
| Column | Description |
|---|---|
| Name | Quick reply name |
| Shortcut | Keyboard shortcut (used with / in the chat) |
| Attachment | File attached to the reply |
| Scope | Reach of the reply (personal, team, global) |
| Last update | Date of the last modification |
2.2 Empty State
- "No rows" — no quick replies registered
3. Usage in the Chat
In the conversation chat, typing / opens the quick reply selector for fast insertion.
4. Pagination
| Element | Description |
|---|---|
| Rows | "0–0 of 0" |
| Navigation | Previous / Next |