Representative View — Representative User View

Role: Representative Org: Homie Test (3614) Compared with: Administrator / Supervisor

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📚 Documentation Structure

#	Document	Content
0	00-Indice	This index
1	01-Sidebar-Menu	Reduced sidebar menu
2	02-Conversations	Representative's conversations page
3	03-Reports	Available reports
4	04-Comparativo-Roles	Admin vs Representative comparison table

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🗺️ Sidebar Menu — Representative

Representative View (Homie Test)
│
├── Pipelines          (link)
├── Conversations      (link, renamed from "Conversas")
└── Reports            (expandable)
    └── Pipelines      (only available report)

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⚡ Summary of Differences

Feature	Admin/Supervisor	Representative
Menu items	10 items	3 items
Workforce	✅	❌
Knowledge Base	✅	❌
Pipelines	✅	✅
Conversations	✅ (filter: All)	✅ (filter: Assigned to me)
Contacts	✅	❌
Test now	✅	❌
Campaigns	✅	❌
Reports	4 dashboards	1 dashboard (Pipelines)
Workflows	✅	❌
Channels	✅	❌
Settings	8 sections	Limited/404
Darwin Assistant	✅ (BETA)	❌
Default language	Portuguese	English