Worker Configuration — Index
Base URL:
https://app.getdarwin.ai/ou/{orgId}/workforce/worker/{workerId}Documented worker: Homie Asistente (ID: 6122) — Sales Qualification
📚 Documentation Structure
| # | Tab | File | Content |
|---|---|---|---|
| 0 | Index | 00-Indice | This file |
| 1 | Step Automation | 01-Automacao-de-Etapas | Pipelines, stages, objectives, transitions, next stages |
| 2 | Skills & Tools | 02-Habilidades-e-Ferramentas | Reusable skills, 1,000+ tool integrations |
| 3 | Identity | 03-Identidade | Name, language, voice, personality (20+ traits), adjustments |
| 4 | Feedbacks | 04-Feedbacks | Metrics, filters, feedback table |
| 5 | Knowledge Base | 05-Base-de-Conhecimento | Worker's individual base |
🗺️ Worker Config Structure
Worker Config (Homie Asistente)
│
├── Header: Name, ID, Use Case
├── Button: Workers (back)
├── Button: Delete AI Employee
│
├── Tab 1: Knowledge Base
│ └── Data, Products, Files, Sites (individual scope)
│
├── Tab 2: Step Automation ⭐ (main)
│ ├── Toggle: Step Configuration / Step View
│ ├── Sorting: Pipeline Order
│ │
│ ├── Pipeline: Calificación de Clientes (orchestrator)
│ │ ├── Calificación de Interés (🤖)
│ │ ├── Detectar Interés en Automatización (🤖)
│ │ ├── Consulta de Servicios (🤖)
│ │ └── Transferir a Asesor (👤)
│ │
│ ├── Pipeline: Ventas (sales-qualification)
│ │ ├── Incoming sales (🤖)
│ │ ├── Entrega de información (🤖)
│ │ ├── Cierre y agendamiento (🤖)
│ │ ├── Búsqueda alternativa (🤖)
│ │ ├── No interesado (🤖)
│ │ └── Asesor (👤)
│ │
│ └── Pipeline: Soporte (support)
│ ├── Incoming support (🤖)
│ ├── Resolución (🤖)
│ ├── Cierre (🤖)
│ └── Asesor (👤)
│
├── Tab 3: Skills & Tools
│ ├── Skills: Blank, Google Calendar, HubSpot, Google Sheets
│ └── Tools: 9+ integrations (HTTP, FireCrawl, Google, CRMs)
│
├── Tab 4: Feedbacks
│ ├── Metrics: Provided, Pending, Resolved
│ ├── Filters: Period, Status, Rating, Priority
│ └── Table: 8 columns
│
└── Tab 5: Identity
├── Name, Language, Text-to-Speech
│ ├── Image, Name, Description
│ ├── Original Context
│ ├── Regional Settings (Language + Time Zone)
│ └── Voice (sample, speed 0.7x–1.2x, pronunciation)
│
├── Personality
│ ├── Adjustments (¿¡, emojis, single message)
│ ├── Conversation Strategy (7 traits)
│ ├── Channels and Contact (6 traits)
│ └── Interaction Rules (8 traits)
│
└── Response pace📊 Feature Summary
| Tab | Total Features |
|---|---|
| Step Automation | 3 pipelines, 16+ stages, 10+ actions |
| Skills & Tools | 5 pre-built skills, 9+ tools |
| Identity | 21+ personality checkboxes, voice, language |
| Feedbacks | 4 filters, 3 metrics, 8 columns |
| Knowledge Base | 4 categories (individual) |
🔗 Relationships
Worker Config
├── Knowledge Base → feeds the stages
├── Step Automation → defines the conversation flow
│ └── reference Skills & Tools (via @)
├── Skills & Tools → used in the stages
├── Feedbacks → evaluate performance
└── Identity → defines personality and voice
└── applied across all interactions